Delivery information

Delivery details

The Noble Collection UK does not offer international shipping. You must have a valid UK billing address to place an order with us.

Please do not place orders using a mailbox address or forwarder, as we cannot cover any costs of return from outside the UK and once delivered in the UK we cannot help with any further shipment issues. Orders that are not as above may be cancelled and refunded, possibly without notice.


Shipping options

Standard Delivery sent via Evri.
Express Delivery sent via DHL or DPD.
Special Delivery sent via DPD.

UK Mainland

  • Standard Delivery – £3.98, free over £60
    (estimated 3-7 working days from dispatch)
  • Express Delivery – £4.98, free over £100
    (estimated 1-3 working days from dispatch)
  • Special item Delivery – £5.98*

Scottish Highlands/Islands & Northern Ireland 

  • Standard Delivery – £5.98
  • Special item Delivery – £11.98*

Channel Islands

  • Standard Delivery – £9.98
  • Special item Delivery – £15.98*

IOM

  • Standard Delivery – £6.98
  • Special item Delivery – £13.98*

*Special items delivery

There are certain items in our shop that we will need to send via a specific courier, so if you have these items in your basket, you will see limited shipping options. This includes some weapon replicas.

Shipping for these special items is only free when your total is over £100.

Please note Gift Cards do not count towards free shipping totals.


Please note orders placed after 2pm on Friday and over the weekend will be dispatched on Monday. This is a guideline only and may change during busy periods.

Once dispatched orders may at any time be subject to delays by the courier for which we cannot be held accountable – but we will always do our best to make sure you get your order as soon as possible.

If an order is delayed due to incorrect details provided by the customer, we will try our hardest to get this amended for you and get the package back on track, but this can sometimes delay the delivery by a number of working days. Please double check all information before submitting your order.

If you request a courier delivers to a safe place, and the courier can provide evidence it was delivered to this safe place, any missing parcels will be dealt with at our discretion.

Once an order has been placed, we are unable to make any changes or cancellations prior to dispatch, including updates to delivery information or items in your order. This is because your order information is pushed straight into our warehouse.

Please make sure to review your order carefully before submitting it.


Tracking information

We will aim to dispatch your order as soon as possible, but please allow time for processing, especially during busy periods. You should receive an email with your tracking information once dispatched.

If your tracker does not provide any results, please note the courier may not have picked up the item yet, and it can take some time for the courier to update the tracking information.


Noble Collection international

A list of other The Noble Collection sites can be found below (some of which offer wide international shipping options):

We are also available on some European Amazon sites.


Back orders

We do not hold back orders. If an item you have ordered is unexpectedly out of stock, we will cancel and refund this item.


Gifting

Depending on the size and products in your order, it is likely that your order will be packaged in a box that provides an indication of what is inside or that the order is from The Noble Collection – bulky items (such as brooms) will ship in their manufacturer’s shipping boxes, and our warehouse team re-use outer cartons where possible to avoid wastage.

Our company name and returns address will also be on the label in case of non-delivery. If your order is a gift for someone in the same household, we recommend having the order delivered to an alternative address (work or friend/family) if possible to avoid disappointment.

A delivery note with item and pricing details is also included in each order. This cannot be removed, so please be aware of this if delivering directly to someone else.