Returns policy

You have the right to return items to us within 14 days of delivery. Returns will only be processed upon receipt of the returned goods, after which they will be processed.

Please allow up to 5 working days for this to be processed, after which you should receive an email confirming your refund. Your bank may take up to 3-5 working days to process the payment.

If you have received a damaged or faulty item, please get in contact with us via our website before returning, where we will endeavour to get this sorted for you as soon as possible.

The Noble Collection will pay return postage only on items that are faulty/damaged during transit – please get in touch if this is the case and we can provide you with a pre-paid postage label.

Our returns address is as follows:

The Noble Collection Returns
PO Box 1000
NE85 2BS


The Noble Collection website conforms to the “The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.” A link to the full regulations can be found here.